Privacy Policy

Your privacy is important to us

Last Updated: September 27, 2025

This Privacy Policy explains how ACR Middleware ("we", "our", "us") collects, uses, and protects your information when you use our web application.

1. Information We Collect

  • Authentication Data: When you sign in with Google or Microsoft, we receive basic profile information (such as name and email address) to authenticate you.
  • Email Data: With your explicit consent, ACR Middleware securely connects to your Gmail or Microsoft Outlook account using industry-standard protocols and APIs (such as IMAP, Microsoft Graph, or Gmail API). We only access and process emails that match specific subject keywords you provide, for the sole purpose of extracting lead details based on your configured keywords. No other emails are accessed or processed.
  • Contact Data: If you choose, we may store basic details such as your name, email, or phone number for lead management.

2. How We Use Information

  • Authenticate your identity and allow you to sign in securely.
  • Scan and parse email content (only for emails matching your specified subject keywords) to extract potential lead details.
  • Provide lead management and reporting functionality.
  • Improve our web application and provide customer support.

3. Google & Microsoft API Disclosure

ACR Middleware’s use of information received from Google APIs (including Gmail API) and Microsoft APIs will adhere to the Google API Services User Data Policy (including the Limited Use requirements) and Microsoft’s applicable API terms.

We only use your Google and Microsoft data to provide the features you explicitly request. We do not transfer this data to third parties, use it for advertising, or allow any unauthorized human access.

4. Data Sharing

We do not sell, rent, or share your Gmail, Outlook, or personal data with third parties. Access is strictly limited to providing the services you authorize. Data may be shared only if required by law.

5. Data Retention & Security

- We retain data only as long as necessary to provide our services or as required by law.
- Gmail/Outlook message data (limited to emails matching your specified subject keywords) may be processed in real time and stored only when necessary for lead tracking.
- All stored data is protected with industry-standard security measures. However, no system is 100% secure.

6. Your Choices

- You may revoke our access at any time from your Google Account Security or Microsoft Account settings.
- You may request deletion of your data by contacting us at the email below.

7. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 [email protected]